| This
applies to anyone having difficulties running our web interface through
IE 8. If you are still having issues after reading this, please call in
for further assistance. |
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Step 1: Start out by
launching Internet Explorer 8 from your desktop. Navigate towards the
top of the page and locate an option called Tools.
Step 2: Once you click on Tools,
click on Compatibility View Settings.
Step 3: Now simply type in the IP
address/domain name of the DVR you are trying to connect to in the Add
This Website: field then click Add. |
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Step 4:
The IP address/domain name should now be added in the Websites
in Compatibility View area. Proceed with closing out and
restarting Internet Explorer. Please be sure you have exited out of all
browser windows before restarting IE.
Step 5: Type in the
address of the DVR as normal and you should see the web interface show
as normal.
Step 6: You should
also be able to turn Compatibility Mode on or off by clicking a small
icon located at the end of your main address bar.
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Step 7:
Note: If you still cannot access your DVR, you may need to adjust one
more setting. Click on Tools, then Internet Options and
choose the Advanced tab. Look for an option listed as Enable
memory protection to help mitigate online attacks (the option is
listed towards the bottom). Make sure this option is disabled
(un-checked). Once done, click Apply at the bottom then Ok.
Restart Internet Explorer and you should now be able to access the DVRs
web interface. |
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| Using
Mozilla Firefox |
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Step 1: Firstly, ensure you have Firefox
installed. This browser is freely available at http://www.mozilla.com/en-US/
Step 2: Next, you will also need to download the
IE tabs extension. This is freely available at https://addons.mozilla.org/en-US/firefox/addon/1419.
Follow your on screen prompts to install the IE tab you will need to
restart Firefox after this update.
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Step 3: Once you have restarted the
browser, we can now add your DVR address to the sites filter.
Navigate to Tools ΰ
IE Tab Options. |
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Step 4: In the URL field, type
in the IP or domain of your DVR. Click Add once
finished. Repeat this for any additional sites you may have.
Once youve finished, click on OK.
Step 5: Thats it! You can now
access any recorders in your sites filter list by simply typing your DVR
address.
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